Gaya APA

Ekawati, D. (). Analysis of Bank Jateng's Customer Service Politeness Strategy in Interacting With Customers . Semarang: Universitas AKI.

Gaya MLA

Ekawati, Desi321210015. "Analysis of Bank Jateng's Customer Service Politeness Strategy in Interacting With Customers". Semarang: Universitas AKI, . Laporan KP Bahasa & Sastra Ing.