Gaya APA

Martin, T, C, C, N, 1. (2016). Analisis Pengaruh Service With Heart Terhadap Peningkatan Customer Engagement PT. Bank Central Asia Cab. Gang Tengah Semarang . Semarang: Universitas AKI.

Gaya MLA

Martin, Tjong, Corine, Cornelia, Nim:, 1.21.12.0068. "Analisis Pengaruh Service With Heart Terhadap Peningkatan Customer Engagement PT. Bank Central Asia Cab. Gang Tengah Semarang". Semarang: Universitas AKI, 2016. Skripsi Manajemen.