Gaya APA

Paharia, R. (2013). Loyalty 3.0 : How To Revolutionize Customer and Employee Engagement with Big Data and Gamifacation . United State of America: Mc Graw Hill Education.

Gaya MLA

Paharia, Rajat. "Loyalty 3.0 : How To Revolutionize Customer and Employee Engagement with Big Data and Gamifacation". United State of America: Mc Graw Hill Education, 2013. Text.